The Grandstream GHP631 Color Compact Hotel IP Phone delivers reliable communication designed specifically for the hospitality industry. This feature-rich IP phone combines a high-resolution color display with enterprise-grade functionality to meet the demanding needs of hotels, motels, and other guest-service environments.
The GHP631 is engineered to streamline guest communications in hospitality settings. Its compact design fits seamlessly on bedside tables or desks without consuming valuable space, while the color LCD screen provides an intuitive interface for guests. The USB charging port adds modern convenience, allowing guests to power their devices directly from the phone. Hotel staff benefit from centralized management capabilities, multicast paging for efficient announcements, and integration with door access systems. The advanced jitter-resilience algorithm ensures call quality remains stable even under varying network conditions, while E911 support provides critical emergency communication capabilities.
Note: Unlike the GHP631W, the universal power supply is not included with the standard GHP631. PoE power is recommended, or a 12V/0.5A DC power adapter may be purchased separately.
When you choose this Grandstream GHP631, you're partnering with a trusted technology provider backed by over 250,000 happy customers. Our rigorous 25+ point certification process ensures that every unit meets the highest standards of performance and reliability, giving you confidence in your investment.
This refurbished IP phone includes a warranty for your peace of mind. Whether you're upgrading a single property or outfitting multiple locations, this hospitality-focused communication solution delivers the features and reliability your business demands at a value-driven price.

These products are brand new and have never been used. They arrive in the original manufacturer packaging in pristine, factory-fresh condition.
| Manufacturer | Grandstream |
|---|---|
| Model | GHP631 |
| Display Dims and Resolution | 3.5” High-Resolution (480x320) Color LCD |
| Audio Conferencing | 3-way voice/audio conferencing |
| SIP Accounts | 2 SIP accounts |
| Number of Line Keys | 2 lines |
| Network Interfaces | One auto-negotiation 10/100 Mbps ethernet port with integrated PoE Class 2 |
| HD Audio | Yes, it features an HD speaker and one HD handset with support for wide-band audio |
| Built-In Wi-Fi | No |
| Bluetooth | No |
| Auxiliary Ports | USB Type-C port for charging external devices (500mA MAX) |
| OS | - |
| Speakerphone | Yes, it has an HD speaker and a "Hands-free" function key |
| Special Feature(s) | Hearing Aid Compatibility (HAC), enterprise-level protection (secure boot), centralized device management via GDMS, multicast paging, E911 service, GDS Door opening, and an advanced jitter-resilience algorithm |
| Optional Accessories (sold separately) | Wall Mount 12V/0.5A DC power adapter |
| Included | 1x GHP631 phone 1x handset with cord 1x Base Stand 1x faceplate 1x Quick Installation Guide. (Note: Unlike the GHP631W, the universal power supply is not included with the standard GHP631) |
Rest assured, if you order the wrong items, don't like the model, or just don't need it anymore we accept returns with NO restocking fees. Whether you want something different or just a credit, we have you covered! This policy goes hand in hand with our company culture of delivering outstanding customer satisfaction.
If you need assistance finding a different product our awesome staff is ready to help. Contact us for expert support.
All products purchased from us are covered by a 1-year warranty from the date of purchase, covering manufacturing defects and functional failures under normal business use.
Please note that batteries are an exception to this policy. Batteries are covered by a 90-day warranty due to their consumable nature.
This warranty does not cover damage caused by misuse, unauthorized modifications, or improper handling. For any warranty claims, please contact our support team with your purchase details and a description of the issue.



