NEC DT920 ITK-12D-1 12-Button IP Phone - Black
-
20,000+★★★★★5 Star Reviews
Free Shipping on Orders of $500+ *
Satisfaction Guaranteed
The DT920 is a cost-effective IP entry-level desk phone with high-quality audio. It offers agents and employee’s who often are on the phone intuitive navigation, audio quality and frictionless access to the phone system services.
Features
- 12-Button IP Terminal ITK-12D-1(BK) TEL for the Univerge 9000 System
- Monochrome, 168x41 LCD
- 6-button & 12-button version (fixed)
- Backlit LCD
- Multi-colour MWI
- Hands-free, full duplex
- Headset support, optional EHS support
- Adjustable stand - 5 steps
- Soft keys/LCD prompts
- Navigation cursor & Directory dial key
- Network support 10/100 Ethernet/1G via licence)
- PoE
- Wideband audio support
- Wall mountable
Wall Mounting
- This phone mounts on a Telco wall plate without additional hardware. For wall mounting on a flat surface, the WM-L is needed (sold separately)
Compatibility
- Univerge 9000 System Platforms
- NEC SL2100 Phone System
Included
- NEC DT920 ITK-12D-1 12-Button IP Phone - Black
- New Handset Cord
- New Cat5e Cable
- New Desi Overlays
Not Included
- PoE Injector
- Local Power Adapter (AC-Z)
- WM-L wall mount

New Product
These products are brand new and have never been used. They arrive in the original manufacturer packaging in pristine, factory-fresh condition.
DT920 ITK-12D-1 12-Button IP Technical Specs
| Phone Type | VoIP |
|---|---|
| Lines | Multi-Line |
| Connection | Ethernet |
| Display | Monochrome, 168x41 LCD |
| SIP | Yes |
DT920 ITK-12D-1 12-Button IP Parts & Accessories
No-hassle returns. Zero restocking fees.
Wrong item? Changed your mind? Don't need it anymore? We've got you covered.
30-Day Returns
- No restocking fees, ever
- Refund or store credit — your choice
- 30 days from invoice date
- Return in original condition, securely packed
Fast Shipping
- Ships within 2 business days*
- Rush & Saturday delivery available — call us
- Free ground shipping available (continental US orders over $500)
- Overnight delivery available
1-Year Warranty
- Covers defects & functional failures
- Normal business use, from date of purchase
- Batteries: 90 days (consumable)
- Excludes misuse, modification, mishandling
Need help finding the right product?
Our team is ready with expert support before and after your purchase.
*Shipping and delivery on business days. Purchaser is responsible for return shipping costs and insurance. Free/fixed shipping offers exclude palletized items — call for freight rates.




NEC DT920 ITK-12D-1 12-Button IP Phone - Black - Grade A
-
20,000+★★★★★5 Star Reviews
Free Shipping on Orders of $500+ *
Satisfaction Guaranteed
The DT920 is a cost-effective IP entry-level desk phone with high-quality audio. It offers agents and employee’s who often are on the phone intuitive navigation, audio quality and frictionless access to the phone system services.
Features
- 12-Button IP Terminal ITK-12D-1(BK) TEL for the Univerge 9000 System
- Monochrome, 168x41 LCD
- 6-button & 12-button version (fixed)
- Backlit LCD
- Multi-colour MWI
- Hands-free, full duplex
- Headset support, optional EHS support
- Adjustable stand - 5 steps
- Soft keys/LCD prompts
- Navigation cursor & Directory dial key
- Network support 10/100 Ethernet/1G via licence)
- PoE
- Wideband audio support
- Wall mountable
Wall Mounting
- This phone mounts on a Telco wall plate without additional hardware. For wall mounting on a flat surface, the WM-L is needed (sold separately)
Compatibility
- Univerge 9000 System Platforms
- NEC SL2100 Phone System
Included
- NEC DT920 ITK-12D-1 12-Button IP Phone - Black
- New Handset Cord
- New Cat5e Cable
- New Desi Overlays
Not Included
- PoE Injector
- Local Power Adapter (AC-Z)
- WM-L wall mount

Grade A Refurbished
| Functionality | |
|---|---|
| Cosmetics |
All refurbished items are restored to full functionality, and their grades reflect only cosmetic condition. Lower-grade products may have more visible blemishes but are rigorously tested and cleaned to ensure identical performance and warranty coverage.
DT920 ITK-12D-1 12-Button IP Technical Specs
| Phone Type | VoIP |
|---|---|
| Lines | Multi-Line |
| Connection | Ethernet |
| Display | Monochrome, 168x41 LCD |
| SIP | Yes |
DT920 ITK-12D-1 12-Button IP Parts & Accessories
No-hassle returns. Zero restocking fees.
Wrong item? Changed your mind? Don't need it anymore? We've got you covered.
30-Day Returns
- No restocking fees, ever
- Refund or store credit — your choice
- 30 days from invoice date
- Return in original condition, securely packed
Fast Shipping
- Ships within 2 business days*
- Rush & Saturday delivery available — call us
- Free ground shipping available (continental US orders over $500)
- Overnight delivery available
1-Year Warranty
- Covers defects & functional failures
- Normal business use, from date of purchase
- Batteries: 90 days (consumable)
- Excludes misuse, modification, mishandling
Need help finding the right product?
Our team is ready with expert support before and after your purchase.
*Shipping and delivery on business days. Purchaser is responsible for return shipping costs and insurance. Free/fixed shipping offers exclude palletized items — call for freight rates.




NEC DT920 ITK-12D-1 12-Button IP Phone - Black - Grade B
-
20,000+★★★★★5 Star Reviews
Free Shipping on Orders of $500+ *
Satisfaction Guaranteed
The DT920 is a cost-effective IP entry-level desk phone with high-quality audio. It offers agents and employee’s who often are on the phone intuitive navigation, audio quality and frictionless access to the phone system services.
Features
- 12-Button IP Terminal ITK-12D-1(BK) TEL for the Univerge 9000 System
- Monochrome, 168x41 LCD
- 6-button & 12-button version (fixed)
- Backlit LCD
- Multi-colour MWI
- Hands-free, full duplex
- Headset support, optional EHS support
- Adjustable stand - 5 steps
- Soft keys/LCD prompts
- Navigation cursor & Directory dial key
- Network support 10/100 Ethernet/1G via licence)
- PoE
- Wideband audio support
- Wall mountable
Wall Mounting
- This phone mounts on a Telco wall plate without additional hardware. For wall mounting on a flat surface, the WM-L is needed (sold separately)
Compatibility
- Univerge 9000 System Platforms
- NEC SL2100 Phone System
Included
- NEC DT920 ITK-12D-1 12-Button IP Phone - Black
- New Handset Cord
- New Cat5e Cable
- New Desi Overlays
Not Included
- PoE Injector
- Local Power Adapter (AC-Z)
- WM-L wall mount

Grade B Refurbished
| Functionality | |
|---|---|
| Cosmetics |
All refurbished items are restored to full functionality, and their grades reflect only cosmetic condition. Lower-grade products may have more visible blemishes but are rigorously tested and cleaned to ensure identical performance and warranty coverage.
DT920 ITK-12D-1 12-Button IP Technical Specs
| Phone Type | VoIP |
|---|---|
| Lines | Multi-Line |
| Connection | Ethernet |
| Display | Monochrome, 168x41 LCD |
| SIP | Yes |
DT920 ITK-12D-1 12-Button IP Parts & Accessories
No-hassle returns. Zero restocking fees.
Wrong item? Changed your mind? Don't need it anymore? We've got you covered.
30-Day Returns
- No restocking fees, ever
- Refund or store credit — your choice
- 30 days from invoice date
- Return in original condition, securely packed
Fast Shipping
- Ships within 2 business days*
- Rush & Saturday delivery available — call us
- Free ground shipping available (continental US orders over $500)
- Overnight delivery available
1-Year Warranty
- Covers defects & functional failures
- Normal business use, from date of purchase
- Batteries: 90 days (consumable)
- Excludes misuse, modification, mishandling
Need help finding the right product?
Our team is ready with expert support before and after your purchase.
*Shipping and delivery on business days. Purchaser is responsible for return shipping costs and insurance. Free/fixed shipping offers exclude palletized items — call for freight rates.

































































