Cisco 562 Wireless DECT Dual-Ear Headset w/ Multibase Station
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The Cisco® Headset 500 Series delivers surprisingly vibrant sound for open workspaces. Users can stay focused in noisy environments with rich sound, exceptional comfort, and proven reliability. The 500 Series offers a lightweight form factor that is comfortable to wear, even for an entire workday. It’s designed for workers who spend a lot of time wearing headsets for voice communications and listening to music.
Features
- DECT Headset with up to 333 foot range from the base
- Simultaneously connect to multiple physical and Bluetooth sources. Select a connection with the source selector buttons on the base station
- Auto-source selection
- Bluetooth connectivity
- Bluetooth V4.2
- for Cisco DX70, DX80; IP Phone 68XX; Webex Board 55, Board 70, Board 85, Room 55, Room 70
Compatibility
- Legacy 7900 and 8900 series phone (CUCM)with included Y-Cable (RJ9/RJ11)
- Interoperability is verified with those models with an RJ-9 headset port and RJ-11 auxiliary port for basic call control but is not officially supported by Cisco.
- Supports remote Answer and End Calls
- Supports volume control
- Set sidetone to Off to avoid an echo while on a call
- Cisco 9800 series (9841, 9851, 9861, 9861NR, 9871, 9871NR) running PhoneOS 3.3(1) or later.
- 560 Headset firmware 2.3(1) or later
- Connect the headset to the phone via the phone's USB-A port
- Supports remote Answer and End Calls, Hold/resume calls, Mute/unmute calls, Volume control, Upgrade headsets firmware via PhoneOS 3.3(1)
- Cisco IP Phone 6871 IP phone running MPP 11.3(3) or higher.
- Connection with included Y-Cable (RJ9/RJ11) or USB
- Supports remote Answer and End Calls, Hold/resume calls, Mute/unmute calls, Volume control, Adjust sidetone, adjust microphone gain, adjust equalizer, Upgrade headsets firmware (when connected via USB cable)
Included
- Cisco 562 Wireless DECT Dual-Ear Headset w/ Multibase Station
- 2x USB-A cables for USB connectivity
- RJ9/11 Y cable for Cisco IP phone connectivity
- Power Adapter

New Product
These products are brand new and have never been used. They arrive in the original manufacturer packaging in pristine, factory-fresh condition.
562 Wireless DECT Dual-Ear Technical Specs
| Connection | Wireless |
|---|---|
| Type (Monaural / Binaural) | Binaural |
| Sound (Stereo / Mono) | Stereo |
| Noise Cancelling | Yes |
No-hassle returns. Zero restocking fees.
Wrong item? Changed your mind? Don't need it anymore? We've got you covered.
30-Day Returns
- No restocking fees, ever
- Refund or store credit — your choice
- 30 days from invoice date
- Return in original condition, securely packed
Fast Shipping
- Ships within 2 business days*
- Rush & Saturday delivery available — call us
- Free ground shipping available (continental US orders over $500)
- Overnight delivery available
1-Year Warranty
- Covers defects & functional failures
- Normal business use, from date of purchase
- Batteries: 90 days (consumable)
- Excludes misuse, modification, mishandling
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