Mitel 3300 5550 IP Console Charcoal (50003071) - Grade B

• The Mitel 5550 IP Console Transfer Assistant allows you to complete 90% of calls with the dynamic historical driven search, attendants can quickly lookup past transfers in difficult situations.
• Multi-Tenanting means you can share a single answer point and save on answer point costs, teleworker support allows attendants to work off site, reducing office space costs.
• Additional Data Fields: Provide more information to attendants, with color support.
• Hot Desk Login and Call Forward Status provided to attendants Presence, Email, and Instant Messaging and is integrated with Office Communications Server.
• With Busy Lamp Field (BLF) Monitoring, attendants see the phone status at a glance
• Multiple BLF Lists and Tile-Based BLF View gices Multi-Tenanting BLF list support, while the Incoming Calls List provides visual indication of all incoming calls, prioritizes calls, and customizes greetings based on calling line information.
• The Direct Station Select (DSS) function enables attendants to pick up ringing extensions and attendants have additional information to handle calls more efficiently with the Calls on Hold Comments Key.
• With screen-based call handling, simply point-and-click.
• Twelve Programmable Keys provide easy access to the most commonly used attendant features and services while the On-Screen Scratch Pad allows attendants to take quick notes and messages while handling calls.
• The On-Screen Bulletin Board feature displays system wide information across the complete answer point.
• Quickly retrieve a call that was transferred to the wrong extension.
• Answer calls based on longest time waiting or origin with the Call Answering Priority feature.
• Incoming calls are routed to other consoles, reducing wait times using the Call Waiting Threshold Capability.
• The Mitel 5550 IP Console Comprehensive Hospitality Console Feature Set includes Dual Handset / Headset Jacksand used for monitoring and training new attendants.
• Languages support includes English, French (North American and European), Spanish (North American and European), German, Dutch, Italian, Portuguese (European and Brazilian), Swedish, and Simplified Chinese.

Includes

• Mitel 5550 IP Console Model 50003372 or 50003071
• New RJ-45 Cat 5 Network Cable
• Software is not included