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Computer Monitor Troubleshooting Guide
Monitor Troubleshooting Guide
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1
Does the monitor power on?
- Make sure you have turned on the monitor by pressing the Power button.
- Make sure the power cord is properly and securely connected to the monitor and power outlet.
- Plug another electrical device into the power outlet to verify that the outlet is supplying power.
2
Does the monitor display an image?
- Make sure the computer connected to the monitor is on and not in sleep mode.
- Make sure the video cable connecting the monitor to the computer is properly and securely connected.
- Make sure the correct input source is selected.
3
Is the screen at your preferred brightness?
- Adjust the brightness and contrast settings.
- Adjust the resolution to the correct Aspect Ratio.
- Reset the monitor to factory settings.
4
Is the image displayed clearly?
- Adjust the resolution to the correct Aspect Ratio.
- Reset the monitor to factory settings.
5
Is the screen centered correctly?
- Most monitors have an auto-adjust button or an auto-adjust option in the monitor's main menu.
- Adjust the horizontal and vertical controls via the OSD Menu.
- Check the Aspect Ratio.
- Reset the monitor to factory settings.
Monitor Troubleshooting Guide
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6
Do the USB ports work?
- Some monitors do not have USB ports or a USB Hub
- Make sure the USB cable is connected properly.
- Try changing to another USB port (if applicable).
- Some USB devices require a higher electric current; connect the device directly to the computer.
7
Does the monitor adjust positions?
- Not all monitor stands have adjustment capabilities. Check to see if yours does.
- Make sure there are no obstructions near or on the monitor, and that there is adequate spacing.
Monitor Input & Output Cable Guide
*Altering the hardware in any way may void your warranty*
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