Item Information
The Desk Phone 9800 Series reduces the complexity of purchasing, deploying, managing, and training. To further simplify, you can use one device for Cisco Unified Communications Manager (CUCM), Webex Calling, Broadworks, or other 3rd party cloud calling platforms.
Features
- 5-inch Color LCD, 800 x 480 resolution, backlit
- 802.11a/b/g/n/ac, 2.4 GHz / 5 GHz dual band Wi-Fi
- Bluetooth version 5.2
- 2 x Ethernet 10Base-T/100Base-TX/1000Base-T ports
- Desk Reservation & Hot Desking
- One platform with PhoneOS
- Enhanced Audio Features, including noise removal
- One Button to Join Meetings
- Security: Equipped with Government Grade Security
- OPUS, G.722, G.722.2, iSAC, G.711(a-law/μ-law), G.729a/b, and iLBC
- 10 Physical line keys
- 130 Programmable line keys
- Action button
- Favorite button, Home Button
- Hold/Resume, Transfer, and Conference keys
- 1x USB-A port
- 1x USB-C port
- 9800 KEM Support (1x via PoE, up to 3x via Cisco Power Adapter 3)
Supported Platforms
- Cisco Webex Calling
- Cisco Unified Communication Manager (CUCM) 12.5 or above (with some limitations)
- Webex Dedicate Instance (DI)
- Cisco BroadWorks
- Asterisk
Included
- Cisco 9861 Desk Phone - Carbon Black
- Handset Cord
- Network Cord
- Desk Stand
New Product
New items ship in their original manufacturer's packaging. These items are in excellent condition with no blemishes on their housings.
UPC: 00889728594974
9861 5" Color Display Technical Specs
| Phone Type | VoIP (SIP) |
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| Lines | 10 |
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| Connection | Gigabit Ethernet |
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| Display | Yes |
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| SIP | Yes |
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No Hassle Return Policy & PC Certified Guarantee
Rest assured, if you order the wrong items, don't like the model, or just don't need it anymore we accept returns with NO restocking fees. Whether you want something different or just a credit, we have you covered! This policy goes hand in hand with our company culture of delivering outstanding customer satisfaction.
If you need assistance finding a different product our awesome staff is ready to help. Contact us for expert support.
- Item(s) must be returned within 30 days from invoice date.
- Item(s) must be received in original condition preferably in the same packing materials.
- Item(s) should be securely packed for safe return.
- The purchaser is responsible for all shipping costs and insurance.
Shipping
- Products usually ship within two business days after payment. If you have a rush order, or need an item delivered on Saturday please call to request faster shipping.
- All products are shipped and delivered on business days.
- Fixed or free shipping offer does not apply to items shipped on pallets, please call for rates on those items. Free shipping offers only apply to the continental US.
Warranty Policy
All products purchased from us are covered by a 1-year warranty from the date of purchase, covering manufacturing defects and functional failures under normal business use.
Please note that batteries are an exception to this policy. Batteries are covered by a 90-day warranty due to their consumable nature.
This warranty does not cover damage caused by misuse, unauthorized modifications, or improper handling.
For any warranty claims, please contact our support team with your purchase details and a description of the issue.
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