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Inter-Tel Encore CX/Mitel 3000 16 Button Black Display Phone (618.5020) "Grade B"

Inter-Tel Encore CX/Mitel 3000 16 Button Black Display Phone (618.5020) "Grade B"

SKU 12815 618.5020 C-Stock Refurbished (Grading Guide)
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Item Information

Encore CX/Mitel 3000 16 Button Black Display Phone (618.5020) "Grade B - Refurbished"


  • 4x24 Character LCD Display
  • 6 Display Keys for feature activation
  • 16 Programmable Keys
  • 4 Fixed Feature Keys
  • Headset-Ready Port
  • DSS Connectivity
  • Data Interface Port


  • New Handset Cord
  • New Line Cord
  • New Desi Overlays


  • This phone works on both the Inter-Tel Encore CX and the Mitel 3000 phone systems.


  • This listing is for a Grade B - Refurbished phone. Grade B - Refurbished phones are fully functional, but have moderate scratches and/or yellowing that cannot be removed through the refurbishing process.
  • This phone may also be missing the wall mount hook that the handset hangs from when mounted to the wall.


Power supply NOT included. This does not affect the phones function--it is only used to power the display's backlight.(Please call for availability)

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Rest assured, if you order the wrong items, don't like the model, or just don't need it anymore we accept returns with NO restocking fees. Whether you want something different or just a credit, we have you covered! This policy goes hand in hand with our company culture of delivering outstanding customer satisfaction.

If you need assistance finding a different product our awesome staff is ready to help. Contact us for expert support.

  • Item(s) must be returned within 30 days from invoice date.
  • Item(s) must be received in original condition preferably in the same packing materials.
  • Item(s) should be securely packed for safe return.
  • The purchaser is responsible for all shipping costs and insurance.


  • Products usually ship within two business days after payment. If you have a rush order, or need an item delivered on Saturday please call to request faster shipping.
  • All products are shipped and delivered on business days.
  • Fixed or free shipping offer does not apply to items shipped on pallets, please call for rates on those items. Free shipping offers only apply to the continental US.


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