As a Customer Service Representative, you will have the opportunity to help the company grow, not only through creative problem solving and customer retention but also through our continuous improvement process.
You will primarily be responsible for assisting our customers with their online orders. You will also have the opportunity to be part of a leading company that provides a variety of new and refurbished Desktops, Laptops, LCD Monitors and Business phones.
Duties and responsibilities include, but are not limited to:
Effectively Build, Grow and Maintain positive, professional internal and external relationships, which align with the Company policies, procedures, guidelines, principles, and core values. Proactively establish and maintain positive & effective working relationships with all team members and support department personnel. This role is focused as a supporting role for the company, collecting and reporting customer concerns while providing creative quality resolutions. Your work and prioritization will help us to improve processes not only within the sales team but also our production and logistical processes.
In-Bound Sales Experience Preferred / Technology Industry Experience Preferred / Call Center & Customer Service Chat Experience Preferred
Health, Vision, and Dental Offered
Free Life Insurance
Closed on weekends
Pre-employment drug screening required in accordance with local law
Pre-employment background check required in accordance with local law
Job Type: Full-time
Salary: $14.00 to $17.00 /hour
Our 46k sq ft distribution center and offices are headquartered in Jacksonville, Florida where we have many fantastic job opportunities for the right candidates. If you are a motivated, self-starter who is highly organized and thrives in a fast-paced environment, we need you on our team.
Send us your resume, we would love to hear from you!
PCLiquidations is a reseller of telecom equipment, computers, laptops, point of sale hardware, and networking gear. Founded in 1991 we now play a significant role in recycling computers and returning IT hardware back into the marketplace. With a vision of innovation and excellence for our customers and employees we have kept millions of pounds of electronic equipment out of landfills.